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Use the form on the right to contact us.

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510 Highland Street
Walnut, IA

712-784-2211

Magic Mail Basics

Magic Mail Basics

On February 1, 2017, we will be making changes to all @walnutel email accounts, converting to a new mail system called Magic Mail. These changes will bring you benefits such as ease of use, added security and reliability.

What You Need to Know

  • Username & Password - Your email address and password will remain the same.

  • Saved Mail & Folders - If you have saved mail in folders, they, along with any email in your inbox, will be transferred to the new system.

If you use our Webmail to check your messages, the link will be in the same spot on our website.

WC Magic Mail - WC Website.jpg

Below is the new email log-in screen. You'll need to use your full email address and your password. This offers your account more security. If you don't know your password, please call Tech Support at 888-784-7845

Below is the new webmail you will see if you access mail through our website. 

WC magic Mail Graphic.jpg

A Few Final Notes

  1. Email Programs - After the conversion on Feb 1, if you use an email program (like Outlook or Mac Mail, etc) to access your email, you may be prompted to update the information or enter your email address and password. The mail server is mail.walnutel.net and your email address and password are the same. 
     
  2. Spam Reporting - You will no longer receive a SPAM digest and will need to periodically check your SPAM folder on webmail for potential missed messages.

If you have any questions after February 1, please call Internet Tech Support at 888-784-7845, which is available 24 hours a day/7 days a week. 

After February 1, please review updated acceptable use policy here. If you have any questions, please give us a call at 712-784-2211.